Job vacancy:

IT Support Officer

Qualifications and Key Competencies:
  • Degree in Information Technology or relevant qualification;
  • At least 1 year of experience in a similar position;
  • Ability to work autonomously and under pressure;
  • Flexible and reliable;
  • Good verbal and written communication skills (English and French);
  • Attention to details, efficient organizing and planning;
  • Problem solving skills.

Main Duties:

    • Assist in the Installation and configuration of computer hardware, software, systems, networks, switches, printers, scanners and PABX Systems;
    • Assist in the security and efficiency of IT infrastructure (access controls, preventive systems backups and firewalls);
    • Monitoring and maintaining computer systems and networks;
    • Responding in a timely manner to service issues and requests;
    • Interact with the users and other 3rd party teams to assist in troubleshooting, identify root cause, and provide technical support (in person or over the phone or email) when needed;
    • Perform routine/scheduled audits of the systems;
    • Provide assistance in reviewing vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with business needs;
    • Setting up accounts and workstations for new users;
    • Repairing and replacing equipment as necessary;
    • Conduct any other cognate duties as assigned by the Reporting line.

Kindly express your interest by sending your CV on:

Deadline for application: 19 March 2024

For more information, please visit our LinkedIn and Facebook page: JurisTax Group

Level 3, Ebene House, Hotel Avenue 33 Cybercity, Ebene, 72201 Mauritius. Tel: (+230) 465 5526 | Fax: (+230) 468 1886 Website: